Checking Reddit for one client is manageable. Checking it for eight is a full-time job nobody on the team has time for — which is usually why it quietly stops happening after the first month of an engagement.
One product per client, not one mixed feed
MentionSpot's plan structure is built around products, not seats. Each client gets set up as its own product with its own product description, its own subreddit list, and its own scored signal feed. That keeps a client's Reddit leads separate from every other client's, instead of one shared feed an account manager has to mentally sort.
A Custom plan sizes past Growth's 3 products — Scale covers 10 client brands, which suits an agency roster without a separate subscription per client.
Pain-point radar as a monthly deliverable
Beyond individual leads, MentionSpot clusters the complaints and requests that keep recurring across a client's monitored subreddits, and separately tracks every mention of the client's named competitors. Both are useful raw material for a monthly report: what the market keeps asking for, and where competitors are losing goodwill, straight from real conversations instead of a survey.
Who actually posts the reply
MentionSpot never posts, votes, or DMs on anyone's behalf — for an agency, that matters even more than for a single founder. Replies need to come from the client's own established Reddit account, in a voice that sounds like the client, not the agency. MentionSpot's role stays limited to finding and scoring the conversation and sending the alert; who reviews and posts it is a workflow your team and the client agree on separately.
Which plan fits an agency roster
Agencies managing three or fewer active client accounts on Reddit typically fit on Growth (4 products, 10 subreddits each). Larger rosters move to a Custom plan (more products, sized with you, API access), which also unlocks priority processing so alerts don't queue up behind other accounts during a busy day.
FREQUENTLY ASKED QUESTIONS
Common questions
Can one agency account run a separate setup per client?
Yes — each client is set up as its own product with its own product description, subreddits, and signal feed, so nothing from one client's monitoring mixes into another's.
Does MentionSpot provide the outreach team or just the signals?
Just the signals. MentionSpot is read-only by design — it finds and scores the conversation and sends an alert with a link; your team (or the client) still writes and posts the reply.
Can we track a client's competitors separately from our own?
Yes — competitor tracking and the pain-point radar are scoped per product, so each client's competitor list stays specific to their market.
PUT IT INTO PRACTICE
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